In an EHR-first landscape, there is often no “easy button” for solving every problem immediately.  Technology partnerships can be necessary supplements to an EHR, providing additional support to built-in workflows. However, while potentially increasing access, they can also create extra work for end users, such as call center or support staff.

So how can you drive growth without burdening staff resources? Is there a way to achieve the best of both worlds?

During “Collaborative Partnerships: Improving Patient Access without Staff Overload,” Michelle Winfield Hanrahan, Clinical Chief Access Officer & Associate Vice Chancellor of Access at the University of Arkansas for Medical Sciences, and Aditya Bansod, CTO and Co-Founder of Luma Health, share strategies for increasing access through technology platform partnership and collaboration.

Speakers:
Michelle Winfield-Hanrahan, RN BSN MHA MSN, Chief Clinical Access Officer & Assistant Vice Chancellor for Access at University of Arkansas for Medical Sciences (UAMS)
Aditya Bansod, Chief Technology Officer & Co-founder at Luma Health